Coming soon — first Sundarbans harvests this winter · Free delivery across Bangladesh +880 1743-724092 contact@jhalok.com
Customer care
What happens if something is not right with your order.
খাঁটির নিশ্চয়তা, ঝলক-এর অঙ্গীকার।
Last updated: October 2026
We want you to be happy with every Jhalok product. Because our products are food, we follow these simple rules.
If your order arrives damaged, leaking, or is not what you ordered, please contact us within 48 hours of delivery with a photo of the product and packaging. We will send a replacement or give you a full refund.
If you have any concern about the quality of a product, contact us before using more of it. We will look into every report and make it right.
For food safety reasons, we cannot accept returns of opened products, or of unopened products for a change of mind.
Approved refunds are paid back using the original payment method, usually within 7 working days.
Delivery is free anywhere in Bangladesh.
Email contact@jhalok.com or message us on WhatsApp at +880 1743-724092 with your name, phone number and order details.
